If you have not already reached out to customer service to request a repair, please do so first. If you have, please kindly ship the entire firearm (not just components) to our Product Service Center postage paid, via your chosen carrier. We do not accept C.O.D. shipments.

Shipping Address:
Mossberg Product Service Center
Eagle Pass Industrial Park
1001 Industrial Blvd.
Eagle Pass, TX 78852

Shipping Instructions:

  • Make absolutely certain your firearm is unloaded.
  • Do not send ammunition with your firearm.
  • Remove all accessories (scopes, slings, etc).
  • Ship your firearm in a suitable container, packaging it securely to prevent parts from shifting and/or damage during shipping.
  • Include a note with a clear description of the service you wish us to perform, your complete return shipping address (no P.O. Boxes, please), your daytime telephone number and your e-mail address (if available).
  • It is advisable to place your correspondence inside the shipping container when shipping.